| Feature | Microsoft Copilot Studio Viral Trial ✕ |
|---|---|
| Dynamics 365 AI for Customer Service Virtual Agents Viral | ✓ |
| DYN365_CDS_CCI_BOTS | ✓ |
| FLOW_CCI_BOTS | ✓ |
Technical detail lists Microsoft's individual service plans — useful for admins; the Capabilities view groups them into what users actually get.