LicenseLens

Dynamics 365 Customer Service Enterprise Admin

A complete per-user suite for Commercial customers · 1 capabilities across 1 areas.

Compare with another plan Dynamics 365

What this plan gives you

Business applications (Dynamics 365)

Technical detail: the 10 underlying service plans
Service (friendly)Internal nameCapability
Customer Voice for Dynamics 365 vTrial CUSTOMER_VOICE_DYN365_VIRAL_TRIAL —
Dynamics 365 Customer Service Digital Messaging add-on DYN365_CS_MESSAGING_TPS Dynamics 365 (business applications)
Dynamics 365 Customer Service Insights for CS Enterprise D365_CSI_EMBED_CSEnterprise Dynamics 365 (business applications)
Dynamics 365 for Customer Service DYN365_ENTERPRISE_CUSTOMER_SERVICE Dynamics 365 (business applications)
Dynamics 365 for Customer Service Voice Add-in DYN365_CS_VOICE Dynamics 365 (business applications)
Exchange Foundation EXCHANGE_S_FOUNDATION —
Power Apps for Dynamics 365 POWERAPPS_DYN_APPS Dynamics 365 (business applications)
Power Automate for Dynamics 365 FLOW_DYN_APPS Dynamics 365 (business applications)
Power Virtual Agents for Customer Service Voice POWER_VIRTUAL_AGENTS_D365_CS_VOICE Dynamics 365 (business applications)
Power Virtual Agents for Digital Messaging POWER_VIRTUAL_AGENTS_D365_CS_MESSAGING Dynamics 365 (business applications)