What this plan gives you
Business applications (Dynamics 365)
- Dynamics 365 (business applications) Dynamics 365 business apps — Sales, Service, Finance, Business Central and related.
Technical detail: the 4 underlying service plans
| Service (friendly) | Internal name | Capability |
|---|---|---|
| Dynamics 365 Customer Service Chat Application Integration | DYN365_CS_CHAT_FPA | Dynamics 365 (business applications) |
| Dynamics 365 for Customer Service Chat | DYN365_CS_CHAT | Dynamics 365 (business applications) |
| Exchange Foundation | EXCHANGE_S_FOUNDATION | — |
| Power Virtual Agents for Chat | POWER_VIRTUAL_AGENTS_D365_CS_CHAT | Dynamics 365 (business applications) |