LicenseLens

Dynamics 365 Customer Service Professional

A complete per-user suite for Commercial customers · 4 capabilities across 3 areas.

What this plan gives you

Files & content

Office apps

  • Project Project planning and portfolio management.

Business applications (Dynamics 365)

Technical detail: the 7 underlying service plans
Service (friendly)Internal nameCapability
Dynamics 365 for Customer Service Pro DYN365_CUSTOMER_SERVICE_PRO Dynamics 365 (business applications)
Exchange Foundation EXCHANGE_S_FOUNDATION —
Office for the Web SHAREPOINTWAC Office for the web
Power Apps for Customer Service Pro POWERAPPS_CUSTOMER_SERVICE_PRO —
Power Automate for Customer Service Pro FLOW_CUSTOMER_SERVICE_PRO —
Project Online Essentials PROJECT_ESSENTIALS Project
SharePoint (Plan 2) SHAREPOINTENTERPRISE SharePoint & OneDrive