What this plan gives you
Business applications (Dynamics 365)
- Dynamics 365 (business applications) Dynamics 365 business apps — Sales, Service, Finance, Business Central and related.
Technical detail: the 9 underlying service plans
| Service (friendly) | Internal name | Capability |
|---|---|---|
| Customer Voice for Dynamics 365 vTrial | CUSTOMER_VOICE_DYN365_VIRAL_TRIAL | — |
| Dynamics 365 AI for Customer Service Virtual Agents Viral | CCIBOTS_PRIVPREV_VIRAL | — |
| Dynamics 365 Customer Service Digital Messaging vTrial | DYN365_CS_MESSAGING_VIRAL_TRIAL | Dynamics 365 (business applications) |
| Dynamics 365 Customer Service Enterprise vTrial | DYN365_CS_ENTERPRISE_VIRAL_TRIAL | Dynamics 365 (business applications) |
| Dynamics 365 Customer Service Insights vTrial | DYNB365_CSI_VIRAL_TRIAL | — |
| Dynamics 365 Customer Service Voice vTrial | DYN365_CS_VOICE_VIRAL_TRIAL | Dynamics 365 (business applications) |
| Exchange Foundation | EXCHANGE_S_FOUNDATION | — |
| Power Apps for Dynamics 365 vTrial | POWER_APPS_DYN365_VIRAL_TRIAL | — |
| Power Automate for Dynamics 365 vTrial | POWER_AUTOMATE_DYN365_VIRAL_TRIAL | — |